Member Accountability Chairman Guidebook Home

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Introduction 

The purpose of this guidebook is to provide you, as a collegiate chapter officer, an overview of the basic functions and specific procedures of your role. Meant to be brief in nature and instruct on officer operations, this guidebook is just a starting point. You’ll find, in your time as a chapter officer, that you will learn many skills from different places. The format was chosen to accommodate future additions and revisions. Suggestions for additional materials and sections are always welcome. Periodic updates to these materials are made by National Headquarters. Please utilize this guidebook as you plan for your goals in your officer role. We are also here for questions. You can email ChapterOperations@deltazeta.org if you need help, and we’ll make sure we connect you with the right person to provide you support.

Job Description

Congratulations, and welcome to your role as Member Accountability Chairman! You will serve Delta Zeta as an elected officer overseeing your chapter’s alignment with Delta Zeta’s accountability process.

Responsibilities

• Attend all chapter and officer meetings.

• Maintain up-to-date copies of the Constitution, Delta Zeta Sorority Policies as well as local Chapter Bylaws and Standing Rules.

• Educate on the membership obligations of Delta Zeta and how to navigate interpersonal conflict to foster a culture of individual and group accountability.

• Educate members on the purpose and function of the Member Accountability Process as well as the difference between a Mediation and Alternative Resolution.

• Follow the procedure outlined in the Member Accountability Guidebook and Mediation Guidebook carefully if individual accountability issues arise.

• Schedule and conduct all informal meetings with members in need of accountability or personal wellness conversations, not related to policy violations.

• Schedule all local level mediation of allegations of policy violations.

• Keep a detailed and accurate account of all mediations.

• Ensure all meetings and mediations are conducted in a fair and timely manner for both new members and initiated members.

• Serve as the liaison between the local chapter and the National Member Accountability Committee, when an incident occurs, to determine the appropriate next steps.

• Report any allegations of individual policy violations to Delta Zeta’s Accountability database system (Guardian) to generate a case file.

• Create an Incident Report to submit to Delta Zeta’s Accountability database system in the event an Alternative Resolution process has been initiated.

• Serve as a voting member for any alternative resolution meetings involving chapter members.

• Remain unbiased in all accountability matters that arise.

• Ensure all matters related to the Member Accountability Process remain confidential.

• Follow all Delta Zeta policies and procedures.

• Fulfill any other duties or responsibilities that may arise.

• Work with newly elected chairman to pass along manual and any other information pertaining to the office, and support the training and onboarding of the new chairman.

• Uphold the Constitution, Delta Zeta Sorority Policies, all appropriate Sorority procedures and chapter Bylaws and Standing Rules.

• Complete all administrative responsibilities of your office including, but not limited to, required Chapter Inc. actions and reports, budgeting and expenses, officer transition and keeping a detailed record of events, activities and ideas.

Being a Member of the Team 

The purpose of the Executive Board is to assist the President with the education and enforcement of Delta Zeta national policies and procedures; it acts on behalf of the chapter when decisions must be made during times when it is impossible to call chapter meetings.

The members of the Executive Board are the Chapter President, Vice President of Membership, Vice President of New Member Education, Vice President of Programs, Vice President of Philanthropy, Vice President of Administration, Vice President of Finance and the College Chapter Director (CCD).

Appointment of other chapter officers/chairmen to the Executive Board is at the option of the chapter and CCD. If your chapter is facing academic challenges, it may be appropriate to appoint the Academics Chairman to the Executive Board. The same would be true of the Risk Management Chairman in the case of policy challenges. The Chapter Bylaws should be amended to include any additional officers/chairmen appointed to serve on the Executive Board.

The Chapter President should set a time that is convenient for all members of the Executive Board, including the CCD, for a weekly meeting.

The Advisory Board 

The purpose of the Alumnae Advisory Board is to assist the College Chapter Director in advising chapter officers and chairmen. Members of the Advisory Board work directly with their assigned officers/chairmen and report to the CCD. They, too, must uphold the Constitution and Delta Zeta Sorority Policies. The chapter should frequently express its appreciation to the CCD and her Advisory Board not only in words, but perhaps by remembering birthdays or other special occasions.